Membership FAQs

MEMBERSHIP FAQ

How long does membership last?
It is an annual subscription and lasts for a 12 month period from the day you join.
 

How long will it take for my membership card to arrive?
7-10 days. Please contact us if you do not receive your Welcome Pack after this time period.
 

I have a great job with lovely employers, why should I join?
The BGA is not just about helping grooms who are unfortunately in not great employment situations. We exist to offer career advice, representation and recognition of the brilliant job that grooms do. By being a BGA member you are enabling us to represent grooms interests' and be a listened to voice in the horse industry. 
 

I might want to upgrade my membership eventually, is this possible?
Yes we can upgrade you at any point. Please contact our Membership Officer on 07590 258907.
 

I don’t think my boss would want me to be a member, should I join?
YES! The BGA has many high profile riders/employers as friends and fans of our work – incidentally they join all of their grooms. If your boss does not wish for you to join your professional association, then please do consider if they are a good employer with your best career interests at heart.
 

I am only a volunteer groom, can I still join?
Of course. Anyone that works hands on with horses is welcome to join the BGA.
 

If I cancel my membership before the end of the year do I get a refund?
The BGA is an annual subscription and we do not give refunds if you decide to cancel part way through the year.


What does the Personal Accident Insurance cover me for?
It will cover you for all activities as a groom, including riding. (Please note it does not cover you if you are riding in a race.) Read the key facts thoroughly. There are three levels of cover to choose from, starting with Bronze and moving up to Platinum, the benefits of each of these cover options are outlined in the membership join area.


When does the insurance start?
Your insurance cover will start as soon as you have completed the membership sign up and paid for your membership and insurance. You will be have to complete a short proposal form when you join and unless you have a previous injury or illness, for which KBIS require further information, you will not need to do anything further. If KBIS do require any further information then they will contact you directly. 
 

Why does the monthly payment plan cost a bit more than the annual option?
The monthly instalments are collected on the BGA’s/KBIS’ behalf by a company called Premium Credit. Premium Credit apply an 8% charge to the premium to cover the costs of the agreement, this works out as an Annual Percentage Rate (APR) of 18.5% (for comparison). 

You will also need to complete Premium Credit’s ‘credit agreement’ which will be sent to you by email after you have completed the sign up process. The credit agreement can be signed electronically through Premium Credit’s online portal www.mypremiumcredit.com. Please note; if you do not complete the credit agreement within 21 days of the start of your membership you will be charged £10 by Premium Credit. Should you default on a monthly payment then Premium Credit automatically apply a £20 default charge.


Does BGA membership include Public Liability Insurance? 
No, the membership only includes personal accident insurance. Not all grooms require Public Liability insurance as many will fall under their employers’ combined liability policies. However, if you do need a policy you can contact KBIS directly on 01635 247474 (option 4) and they will discuss your needs and provide a quotation. Liability Policies operate separately from your membership and can be arranged to start immediately or at a date in the future.  


Does the insurance cover me to ride my own horse?
The personal accident policy only covers you while you are at work and not at other times. This limitation is implemented to keep the cost of insurance low. When you complete the insurance membership sign up, you will be given the opportunity to increase your policy cover to include accidents which occur while you are riding your own horse(s). 


Will I be covered whilst I am abroad?
Yes, the policy provides you with world wide cover 24/7! However, the policy does not include cover for repatriation (getting you home after an injury) or medical expenses. Purchase BGA Travel Insurance if you are working abroad, even it it is for a few days.


If I need to claim on the insurance what do I do?
You should contact KBIS as soon as possible to advise them of the incident. You can do this by phone on 01635 247474 (option 3) or email ask@kbis.co.uk. KBIS will then send you a claim form and tell you what you will need to do next, including any further documentation that you may have to submit for your claim.


What if I want to cancel my insurance?
Your insurance policy can be cancelled, provided you haven’t made a claim.

If you paid by Credit/Debit card you will receive a pro-rata return of premium.

If you pay by direct debit your payments will be cancelled, however the cancellation date of your insurance may pre-date the date you instruct KBIS to cancel your policy due to the membership fee being payable in full. Don’t worry, KBIS will run through this with you, if you choose to cancel.

 

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